We have a culture of Thank-you built on gratitude and respect. We never forget that our paychecks, our insurance, our livelihoods are the result of the people that support us. We thank them in writing, on the phone in day-to-day conversations. There are many ways to say thank you and we think we can invent more.

We value our business relationships and are committed for it to be one of our most valued investments. In today’s business environment, relationships live and die based on choices that affect the bottom line. We however understand that although it is not the easiest choices, loyalty should not be based on profitability alone. We make decisions that will protect our integrity, our reputation, our trusted relationships, and most importantly our long-term sustainability. Although it is not always lucrative, we offer loyalty and expect reciprocity in our business relationships. Loyalty is something that is earned over time. Our business partners know they can count on us today and into the future.

We certainly plan for the future. We certainly hope for the best and that our efforts go according to plan. However, from experience we acknowledge that there will be disappointments along the way. Every day is an opportunity for a life’s lesson. We learn as much from our staff as we do from our valued customers and business relationships.

We are shaped and live by the ethics of loyalty, integrity, reciprocity, and accountability.